At Shakti Pharmaceuticals, we are committed to ensuring the timely and secure delivery of our products across India.
1. Order Processing
• Orders are processed during our regular business hours, Monday to Saturday, excluding public holidays.
• Once an order is confirmed and payment is received (where applicable), it is typically processed within 1–2 business days.
• Bulk, institutional, or special orders may require additional processing time.
2. Shipping Coverage
• We currently ship products across India through trusted courier and logistics partners.
• Delivery availability may vary depending on the destination, local regulations, and serviceability of the area.
3. Estimated Delivery Time
• Metro Cities: 3–7 business days
• Tier 2 & Tier 3 Cities: 5–10 business days
• Remote Locations: 7–15 business days
4. Shipping Charges
• Shipping charges, if applicable, will be displayed at the time of checkout or communicated during order confirmation.
• Promotional offers for free shipping may be available from time to time.
5. Order Tracking
• Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp.
• Customers can use the provided tracking information to monitor the status of their shipment.
6. Delivery Verification
• Customers are requested to inspect the package upon delivery.
• Any visible damage, tampering, or shortage should be reported within 24 hours of receipt.
7. Delayed or Failed Deliveries
• Delays may occasionally occur due to factors beyond our control.
• Additional shipping charges may apply for re-dispatch in certain cases.
8. Regulatory Compliance
• Certain pharmaceutical products may require valid prescriptions or additional documentation before dispatch.
• Shakti Pharmaceuticals reserves the right to cancel or withhold shipment of any order that does not comply with applicable laws.
9. International Shipping
• At present, Shakti Pharmaceuticals primarily serves customers within India.
• For international shipping inquiries, customers may contact us directly.
10. Contact Us
Shakti Pharmaceuticals
Website: www.shaktipharmaceuticals.com
Email: sales@shaktipharmaceuticals.com
Phone: +91 7906482339
We appreciate your trust in Shakti Pharmaceuticals and are committed to delivering quality healthcare products efficiently and responsibly.